Skedgi

Skedgi Support

Stuck, found a bug, or want a feature? We answer.

Email us: admin@dolphytech.com
Include your iPhone model and what you were doing when things went sideways — we usually reply within one business day.

Quick answers

Where is my data?

On your phone. Skedgi has no sign-up and no email accounts. Deleting the app deletes your data, so export first (Settings → Export everything) if you're switching phones — or use an iPhone backup, which carries Skedgi's data with it. The one exception: if you join a crew, dispatched jobs sync through our dispatch server so your teammates receive them — see the privacy policy for exactly what crosses and how to delete it.

Leaving a crew

Settings → Teams → "Leave crew & delete my data" removes the crew and everything it put on your phone. The app first revokes your server access and deletes your published schedule data; it only removes the local crew data after the server confirms that deletion. Completed job history can remain with the crew as its business record. For a broader request, email us and we will respond within 30 days.

A capture came back empty or wrong

Captures read best flat and well-lit. You always get an editable form — fix any field before saving. Free plans include 10 captures a month; the meter is on the Capture tab.

How do repeating jobs work?

One entry repeats daily, weekly, every two weeks, or monthly, with an optional end date. Deleting from the schedule offers "just this one" or "the whole series."

Managing or canceling Skedgi Pro

Subscriptions are handled by Apple: Settings app → your name → Subscriptions → Skedgi. Canceling during the yearly plan's 7-day trial costs nothing.

Restore a purchase on a new phone

Today → gear button → Upgrade → Restore purchases, signed into the same Apple ID.